I was introduced to BEK Networks shortly after accepting the role as CIO for MidSouth Bank. The Bank was in midst of a large telecom provided network-based firewall and internet solution renewal when I arrived. While the renewal was fairly standard practice, what was not standard was MidSouth’s decision to start an aggressive migration to cloud services and to transform our MPLS to SD-WAN. As a new CIO, I was really appalled by the incumbent providers who were clearly just interested in locking down the existing renewal and not adapting to our new approach. Doug Rabren expertly detected my desire for change and encouraged us to talk about different directions. After understanding our new direction, BEK proposed a hybrid solution including on premise gateway devices with ongoing managed services and an objective-driven implementation project. The project was made more difficult by the lack of institutional knowledge and employee turnover, but BEK worked through these difficulties and helped us deliver the project on schedule and on budget.
Doug Rabren has quickly become a trusted resource for Connectivity, Cybersecurity, and Cloud solutions. BEK represents an ideal mix of scale, knowledge, and personal accountability that I really search for in partnerships. I look forward to returning to BEK for our growing needs.
BEK Networks' technology solutions and vendor relationships have greatly improved F&M Bank's telecommunications infrastructure. Our Solutions Architect, Jackie Ramieri brings a commitment to service that makes a difference every day in our ability to deliver financial services to our clients. Jackie's professionalism, friendship and support of our technology needs sets her apart from other vendors we work with. BEK Networks is a valued partner in F&M Bank's continuing mission to provide service and value to our clients and shareholders We look forward to continuing to partner with BEK Networks, and Jackie Ramieri for our future needs.
Jackie Rameri and the team at BEK have been an invaluable resource to our team at Trio. During a recent acquisition of facilities in Ohio, BEK handled the transition of phone and data services in a seamless and turn key manner that allowed our Trio team to complete the transaction without anything falling through the cracks. We are incredibly happy with this strategic partnership.
BEK Networks did an excellent job at using their ‘customer first’ process to build a technology roadmap for Jefferson State. They delivered a strategic direction for our core network, telephony footprint, security platform and assisted in finding budget in our existing Carrier billing to pay for the projects. After developing the strategy, they maintained their position as a client advocate to bring the project to completion and ensure all billing and services were in place and accurate. BEK Networks is a truly a client focused company.
BEK Networks has been instrumental in helping CPSI make networking decisions for the past 9 years. While working with BEK, they have continually delivered innovative network solutions for our Company while keeping an eye on billing and Carrier Relationships. Over the years, BEK has recognized several billing errors made by our Carriers and has at times, delivered significant recovery of that Capital. They are a strong customer advocate and a great partner for CPSI.
We recently needed a complete over haul of our Telecommunications infrastructure. BEK Networks came in and helped us to develop a strategy to improve call flow, replace our telephone switch, and drastically reduce our Carrier spend. Doug’s knowledge of Telephony, data, and carrier billing enabled us to quickly develop a blue print that was right for our firm.
“BEK Networks, LLC worked with us to sort through an extensive Carrier Network Inventory and correct long time billing issues. Doug Rabren had a clear understanding of telecommunications infrastructure, billing and PBX hardware. Their efforts saved Caddell Construction thousands of dollars annually in telecommunications expenses and unlike other Telecom Expense Management Firms, did not charge expensive contingency fees for doing so. I would gladly recommend BEK Networks, LLC to any company looking to streamline telecommunications operations and expenses”