December 2019 BEK Networks, LLC Partner Highlight – 8×8
Headquarters: San Jose, CA
Publicly Traded: 8×8 went public in 1997
Quick Description: VoIP Phone Systems, Video, Chat and Contact Center (UCaaS & CCaaS)
Solution Overview: Your communication software is a distinct source of speed for your business. It drives the agility and fidelity of all your employee and customer interactions, leading to less churn and more revenue. A one platform solution for communications and contact center gives you one system of engagement and one system of intelligence that lets you arm employees with the exact tools they need to communicate, collaborate and access data and experts. The ability to configure tailored plans across 8 service levels provides the lowest possible total cost of ownership. 8×8 was named a leader in the 2019 Gartner UCaaS Magic Quadrant for the 8th year in a row. You can view that re-port here.
Is This Solution Right for Me? Is your organization exploring the move to a hosted phone system? 8×8 allows your organization to have a single source for all your hosted voice, collaboration and contact center needs. 8×8’s solution includes the following:
⇒ Hosted phone system
⇒ Video conferencing
⇒ Mobile app and Soft-client
⇒ Conference Bridge
⇒ Contact Center
⇒ Speech Analytics
If your organization is exploring the move to cloud communications, please engage our team at BEK Networks for next steps.